Engagement, Events

CE + CX = A Winning Formula

November 8, 2020
CE + CX = A Winning Formula

This event brought together leading retail executives for a thought-provoking discussion focused on the strategic intersection of customer engagement and customer experience.

Panelists:

  • Hal Brierley: Executive in Residence, Brierley Institute for Customer Engagement
  • Sherif Mityas: Chief Experience Officer at TGI Fridays
  • Darshan Gad: Vice President of Marketing and Customer Innovation at Neiman Marcus
  • Frank Hamlin: Executive Vice President and Chief Customer Officer of GameStop

Customer Engagement and Customer Experience: How do the two go together? (Highlights)

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View the fall 2019 panel discussion in its entirety:

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