Engagement, Events

Customer Engagement Post-Pandemic

November 10, 2021

This event featured executives from three leading consumer-focused organizations discussing the significant business impact of pandemic-driven changes in customer engagement and consumer behavior.

Panelists:

  • Hal Brierley: Executive in Residence, Brierley Institute for Customer Engagement
  • Thaddeus Arroyo: Chief Executive Officer, AT&T Consumer
  • Kurt Stache: Senior Vice President, Marketing, Sales & Loyalty, American Airlines
  • Geoff Cottrill: Chief Marketing Officer, Topgolf