In October, 2019, Sherif Mityas, TGI Fridays’ Chief Experience Officer, Darshan Gad, Neiman Marcus’ VP of Marketing and Customer Innovation and Frank Hamlin, EVP, Chief Customer Officer of GameStop, joined Hal Brierley for a reception and panel discussion on Customer Engagement and Customer Experience.
Customer Engagement and Customer Experience: How do the two go together? (Highlights)

View the fall 2019 panel discussion in its entirety:
