Our annual Brierley Institute hosted event brought together leading retail executives for a thought-provoking discussion focused on the strategic intersection of customer engagement and customer experience.
Panelists:
- Hal Brierley: Executive in Residence, Brierley Institute for Customer Engagement
- Sherif Mityas: Chief Experience Officer at TGI Fridays
- Darshan Gad: Vice President of Marketing and Customer Innovation at Neiman Marcus
- Frank Hamlin: Executive Vice President and Chief Customer Officer of GameStop
Customer Engagement and Customer Experience: How do the two go together? (Highlights)
View the fall 2019 panel discussion in its entirety:
