Our annual Brierley Institute hosted event featured executives from three leading consumer-focused organizations discussing the significant business impact of pandemic-driven changes in customer engagement and consumer behavior.
Panelists:
- Hal Brierley: Executive in Residence, Brierley Institute for Customer Engagement
- Thaddeus Arroyo: Chief Executive Officer, AT&T Consumer
- Kurt Stache: Senior Vice President, Marketing, Sales & Loyalty, American Airlines
- Geoff Cottrill: Chief Marketing Officer, Topgolf
